Our Service Agreement with You, which is referenced in our Welcome Letter is governed by our Terms and Conditions.
Our current and complete Terms and Conditions are provided to you with our Welcome Pack. You can also view our current and complete Terms and Conditions on our Business website, this can be viewed at www.e-saferepairs.co.uk. Our terms and conditions contain important information about your agreement with us, this includes how we communicate with one another, how to contact us if any changes or service requests you may have from time to time.

By entering into this agreement with us and by purchasing our service you expressly agree without limitations that you expressly agree to be governed by our terms and conditions and that you will comply with any reasonable requirements placed upon you as a condition of your acceptance of this agreement and our provision of service to you.

Please ensure you have read these terms and conditions carefully, if you don’t fully understand the information provided in our terms and conditions you must contact us within 14 days of receiving this agreement so we can cancel your agreement and refund all monies in full.

Personal Information

E-Safe Repairs (“us”, “we”, or “our”) This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection & Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we may deem relevant to you.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 19/01/2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact our customer services team on; 0333 002 0638 or you can write to us at; E-Safe Repairs, Unit 3, Ingworth Road, Poole, BH12 1JY